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HAVE MORE QUESTIONS, THEN FEEL FREE TO SHOOT US AN EMAIL AT: SALES@MTRCUSTOMLEATHER.COM OR LIVE CHAT US A MESSAGE 24/7 STRAIGHT FROM OUR SITE!
Source: FAQS — MTR Custom Leather
Before Placing an Order Please READ:
Production Time Frame:
MTR Custom Leather, LLC strives hard to customize each leather good with the best quality and detail. Because each holster is custom- made to order, we ask you to be patient with us. When you order from MTR Custom Leather, LLC, please allow 15-20 weeks for order to be completed. It’s not that it takes 15-20 weeks to manufacture the order, but it’s the position in line of the order when placed. Therefore, we charge you for your order when you first place the order to secure your spot in line and we do not want to keep or hold any financial information. The 15-20 weeks turn around is based on the difficulty of the order. For an example, if the order is a shoulder rig or ankle rig than you’re most likely going to wait 20 weeks compared to someone just ordering a gun belt or a magazine pouch. Also, some weeks we can produce more leather items than some and get orders out in 15 weeks than the 20 weeks-again this is due to all employees present each week (sickness, kids, vacation, etc.) Covid-effects of material, weather conditions, holidays, etc.
Expedite Service:
MTR Custom Leather, LLC offers expedite order service for customers who might need their order in a faster period due to concealment class, birthdays, occasions, holidays, or they just want it faster. Expedite orders do not affect our current production time. Expedites orders are usually done after hours (over time as a bonus) for employees. Expedite Service includes getting your order faster, shipping cost (shipped by USPS Priority 2-Day), full insurance on order and tracking. The BEST part is, only one employee works on your order from start to finish focusing only on your order for completion! Expedite orders is an estimated time frame and not guaranteed, however you will receive your order ALOT faster than our standard time frame, not that’s GUARANTEED. The given time frame is during business days, weekends and holidays not included.
Processing of Orders:
MTR Custom Leather, LLC wants to inform all customers that each order is made to order. When the order is placed, our customer service will process the order and look for the obvious (missing color, shooting hand etc.). Next step is the waiting process, the order will be put in line for production. Once the professional manufactures start to craft your order, they may conclude that your order may not be able to be completed; due to multiple of reasons, like the variations (laser/lights/optics/weapon), options (color/leather/enclosed end). Some options may not be functional once properly crafted all together. If the order seems unsafe or non-functional when crafted, then we will contact you by email or phone to give you other options.
Change of Order:
Once you place your order and later find out that you made a mistake or need to change your order, please contact us through email at sales@mtrcustomleather.com. The first change of order is FREE; however, you decide to change your order again there will be an $10 fee each change.
Status Updates:
To find out the status of your order login to your MTR Custom Leather, LLC account and your initial production time (from the day you placed the order) is noted in the note section on your account. To find out the status update of your order, please send us an email at sales@mtrcustomleather.com.
Cancelation:
If you decide to cancel your order for any reason, please contact us through email only at sales@mtrcustomleather.com. Upon canceling your order, you will have the option to choose a full refund in the form of a gift card or a partial refund back onto your card (10% fee of the total is charged). The fee is used to cover the merchant service fees that is charged to MTR Custom Leather, LLC when you first placed your order and for the refund.
(PayPal also, will not allow any refunds if the payment was accepted longer than 6 months ago. Therefore, MTR Custom Leather, LLC has no other option but to send you a gift card for the amount, if it’s been longer than 6 months.)
Shipping Carriers:
MTR Custom Leather, LLC uses USPS and UPS for all shipping. You can choose at checkout how you would like your package shipped.
Missing/Lost/Delay Packages:
MTR Custom Leather, LLC will take responsible for any missing, lost or delay packages. The process can take time depending on the carrier service. However, we will do our best to get the situation revolved. If you think your package is missing, delay or lost, please contact your local post office first. If the carrier states the package is lost or missing, then contact MTR Custom Leather, LLC, so we can start a claim.
Warranty:
Return Policy:
(Keep in mind that some products may be slightly different than the pictures online due to the custom-made nature of the product. When you make something custom from genuine leather, no two items will be identical. Some of the pictures may be slightly altered from how they appear. Colors may also vary. Additionally, dark, and light areas may appear on products due to animals’ pores in the hide. Exotic Leather tends to show less detail due to the thickness and texture.)
Website Update:
Now available on our site (click the link below)
Have an MTR belt and need to make it smaller? Did you lose some weight? Congratulations! Instead of buying a new belt, you can just have MTR resize your current MTR belt. Whether it’s a gun belt, dress belt or casual belt. We are here to solve your belt issue.
In order to have your current belt resize you must be on the last hole near the buckle and be loose. To resize a belt, there’s a minimum of 3″ to be taken off. WHY?
We will take cut off the leather near the buckle to make the belt shorter, that way when the belt is shorten it looks like new. We do not add more holes unless you request it. Once the leather has been taken off; we will then re-sewn the leather, re-wax, re-edge, re-buff, apply a flexible leather wax for protection of the leather, then put the hardware back onto the belt. Finally, you got a new belt on the way to you!
Take a ruler and measure from the buckle end where the leather folds over the buckle to the hole that you currently wear it in to the nearest inch. On your new belt there will be 6 holes for adjustment–two holes (2 inches), then the center hole, and 3 holes forward (3 inches). If you are going to wear IWB holster, measure the belt with the holster and the gun for accurate belt measurement.
Try to find the missing holster in the pumpkin patch! Comment if you found it.
Front Pocket holster is great for the cold months! Custom leather holsters for lasers, lights, red dots, threaded barrels, suppressor sights & more! @viridianweapontech @streamlightinc @streamlightpro @crimsontrace @lasermax_products @armalaser_inc @glockinc @glockstore @inforcel__ @insighttacticalllc @laserlyte @limalasers @olightworld @olightactical @olight.uk @olight.sg @olightservice @olight.korea @surefire_llc @truglobrasil @truglo
Life is too short to waste it being ill, grumpy 😡 or upset! Don’t let someone steal your joy today! You are in control of your mood, actions and attitude! Don’t let someone change it!
“A merry heart doeth good like medicine; but a broken spirit drieth the bones”. Proverbs 17:22
Happy National Coffee Day! ☕️ We like to have an excuse-not that we needed one! #mtrcl #nationalcoffeeday
We got holsters for the AREX Defense Weapons: Rex Zero 1 CP, Rex Zero 1 S, Rex Zero 1 T & Rex Zero 1 TC with suppressor sights, threaded barrel and red dot capability.
A promo video for Rex Zero 1, a new handgun produced by Arex. The handgun is DA/SA with short trigger reset and clean brake, has a full chamber indicator, decocker and features ambidextrous magazine release and safety.
THE AREX ZERO 1 CP DOES NOT CLAIM TO BE A REVOLUTIONARY BREAKTHROUGH BUT YOU WILL FIND IT REPRESENTS A DEFINITIVE EVOLUTIONARY STEP IN MODERN HANDGUN DESIGN AND MANUFACTURING. WE HAVE ACHIEVED IMPROVEMENTS OVER SOME OF THE MOST POPULAR DESIGNS, ILLUMINATING THE WEAKNESSES AND ENHANCING THEIR ADVANTAGES BY APPLYING OUR EXPERTISE AND STATE OF THE ART CARDS/CAM PROCESSES. THE RESULT IS A BEST IN CLASS DEFENSIVE PISTOL THAT BOTH EXTREME RELIABILITY AND ACCURACY ALONG WITH A COMPETITIVE PRICE
On the special occasion of First Day of Fall, let us welcome this season which is all about accepting what is changing.
NEW Beretta M9A4 Optics Ready Pistol
Beretta has just released their latest version of the famous 92 series, the Beretta M9A4, which comes as an improvement over the M9A3. The primary difference between the A3 to the M9A4 is the addition of factory optics cuts on the top of the pistol’s slide, which was previously only achieved via aftermarket services or products. Beretta’s M9A4 webpage states that there are five different optics mounting plates available, and at the time of this publishing, Beretta stated that M9A4 buyers can get an optics plate for free upon registering their pistol.
BERETTA M9A4 SPECIFICATIONS:
The following is from Beretta’s website:
Aside from the new optics ready feature, the M9A4 uses the “Vertec” grip angle which is narrower front to back than the original Beretta 92 style. It will also be available with 10, 15, or 18 round magazines. The M9A4 will come with the “G” style decocker-only lever as opposed to having a manual safety and decocker combination. The M9A4’s MSRP is listed at $1099.00, but as of yet, no mention of how much the additional optics plates will cost outside of users getting one free when registering with Beretta. You can view the product page HERE, or visit Beretta.com to see all of their products. You can also follow them on Facebook, Instagram and YouTube.
NEED A GOOD HAND MADE LEATHER HOLSTER FOR THIS BERETTA.
WWW.MTRCUSTOMLEATHER.COM
YOU WILL FIND THE WEAPON LISTED UNDER EVERY HOLSTER!